By providing us with your personal information, you agree to be bound by this policy. Any updates to this policy will be communicated by posting an updated version on our website.

Collection of Personal Information

We may collect the following personal information from you as a client, vendor, or health professional:

• Contact information: name, address, phone numbers, and email address.
• Financial information: bank account details.
• Business details: Australian Business Number (ABN).

Methods of Collection

We collect your personal information through the following means:

• Directly from you when you inquire about our services or engage with us.
• Through forms on our website.
• In some cases, from publicly available records when it is not feasible to collect information directly from you.

Website Data

Our website provides GDPR notifications, information, and options for accepting personal data and cookies.

Quality, Access, and Correction of Information

You have the right to access, correct, or delete your personal information held by us. Requests for access or updates should be made in writing to contact@leorahclinical.com. We may verify your identity before processing your request.

Storage and Security

We store your personal and credit information securely, using physical and electronic safeguards. We take reasonable precautions to protect your information from loss, misuse, unauthorized access, alteration, or interference.

Anonymous Interactions

Where possible, you can choose to interact with us anonymously or using a pseudonym when making general inquiries about our services.

Use, Disclosure, and Purpose

We collect, hold, and disclose your personal information for the following purposes:

• Providing our services to you.
• Other purposes directly related to the above.
• We only use your information for the primary purposes or with your consent.

We may disclose your information to third parties who assist us in delivering our services. Information shared with third parties will be handled in accordance with their privacy policies.

Credit Information

We do not disclose credit information to credit reporting bodies unless required by law. Credit information collected and held by us is managed according to this policy.

Unsolicited Information

Unsolicited information received by Leorah Clinical will be promptly de-identified and handled with privacy in mind. Irrelevant information will be securely destroyed.

Data Breach Notification

In the event of a data breach that may cause serious harm, we will report the incident to the Australian Information Commissioner and notify affected individuals with specific details and recommended steps for self-protection.

If you wish to:

• Access your personal information.
• Make a privacy-related complaint.
• Seek clarification on information collection or use.
• Discuss any other matter concerning this policy.

Please contact our staff directly by emailing us at contact@leorahclinical.com. We will respond promptly.

For more information on privacy, visit the Office of the Australian Information Commissioner’s website at: http://www.oaic.gov.au.

Last updated: March 2023.